CONTACT US
We read everything readers send us and normally respond within one business day. Whether you have a question about a guide, a correction, or feedback on the site, we would like to hear it.
The fastest way to reach us is to write to Contact us. Put a clear subject line so we can route your message quickly, whether it is a news tip, a correction or a press enquiry.
Prefer chat? Message us on WhatsApp at Phone, Monday to Friday 9 to 5. Include the page URL for corrections so your message reaches the right editor.
Write to us
What to include
Include the article title and the specific decision you are weighing, without any account numbers, card details or identity documents. If your message is a correction, tell us the page and what you believe is wrong so we can verify it. We take accuracy seriously and correct genuine errors in public. For other details, see our about page and our privacy policy.
Editorial and press
Lenders, insurers, banks and publicists are welcome to send data and review requests, and we consider them on merit. A press enquiry is not a promise of coverage, and our verdict is never for sale. Official rate sheets, fee schedules and policy wordings are far more useful to us than a marketing deck.
Privacy of your message
Please do not send account numbers, card details, tax identifiers or signed documents through the form. We only need enough context to understand your question, and we delete routine correspondence once it has been answered. If a topic requires sensitive detail, we will suggest a safer way to share it before you send anything.
Response times
For independent consumer and small business guidance, the Consumer Financial Protection Bureau publishes free resources that complement our general articles. We read every message and normally reply within one business day during the working week. Simple questions get quick answers; detailed questions may take a little longer because we would rather send one useful reply than three hurried ones. If you have not heard back within a few days, please resend, as email filters occasionally swallow legitimate mail.